Terms of service

W&W Terms of Service

By accessing or purchasing from wwwellnessandwealth.com, you agree to the following terms. Please read them carefully.

1. About Us

W&W (Wellness & Wealth) Website: wwwellnessandwealth.com Contact: info@wwwellnessandwealth.com

These Terms of Service apply to all visitors, customers, and users of our website.

2. General Conditions

By using our site, you confirm that:

  • You are at least 18 years old, or have parental consent to purchase
  • You will not use our website for any unlawful or unauthorized purpose
  • You will not attempt to interfere with the security or functionality of our site

We reserve the right to refuse service to anyone at any time, for any reason.

3. Products

We sell one product: the W&W Facial Ice Roller.

We make every effort to display product descriptions, images, and details as accurately as possible. However, we do not guarantee that all information is completely error-free. Colors and appearances may vary slightly depending on your screen settings.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities available for purchase
  • Correct pricing errors at any time before your order is fulfilled

4. Pricing & Payment

All prices are displayed in EUR (€) and include applicable taxes where required by law.

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, Amex)
  • Shop Pay
  • PayPal
  • Apple Pay / Google Pay

Payment is processed securely. We never store your full card details.

We reserve the right to cancel any order if fraudulent activity is suspected.

5. Orders & Contract

When you place an order on our website:

  • You receive an order confirmation email — this confirms we received your order, not that it has been accepted
  • Your order is accepted and a contract is formed when we send your shipping confirmation email
  • We reserve the right to cancel or refuse any order after confirmation if the product is unavailable or if a pricing error occurred

6. Shipping

We ship internationally. Estimated delivery times are provided at checkout and in our Shipping Policy, but are not guaranteed.

We are not responsible for:

  • Delays caused by customs or local postal services
  • Incorrect shipping addresses provided by the customer
  • Delays due to circumstances outside our control (weather, strikes, etc.)

For full details, see our Shipping Policy.

7. Returns & Refunds

Our return and refund policy is governed by our separate Refund Policy, which forms part of these Terms of Service.

Key points:

  • 30-day return window from delivery date
  • Items must be unused and in original packaging
  • Used items cannot be returned for hygiene reasons

8. Intellectual Property

All content on wwwellnessandwealth.com — including but not limited to logos, text, images, brand name, and page design — is the exclusive property of W&W (Wellness & Wealth).

You may not:

  • Copy, reproduce, or redistribute our content without written permission
  • Use our brand name or logo for any commercial purpose
  • Scrape or extract data from our website

9. Limitation of Liability

To the fullest extent permitted by law, W&W (Wellness & Wealth) shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website
  • Any loss of data, revenue, or profits
  • Any harm resulting from misuse of the product

Our total liability to you shall not exceed the amount you paid for your order.

10. Disclaimer

Our product is designed for external cosmetic use only. Results may vary between individuals. Our website content, including references to skincare benefits, is for informational purposes and does not constitute medical advice. Consult a dermatologist if you have a skin condition before use.

11. Governing Law

These Terms of Service are governed by the laws of France. Any disputes will be subject to the exclusive jurisdiction of the courts of France.

As an EU-based business, we also comply with all applicable EU Consumer Rights Directives.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the new terms.

13. Contact

For any questions regarding these Terms of Service:

W&W | Wellness & Wealth info@wwwellnessandwealth.com

Last updated: May 2026